Booking Terms and Conditions

Room prices, including breakfast, all local taxes and free airport pick-up for those booking through this site are subject to change without notice. Where change does occur, however, the dirham rate applied to bookings already made will be respected.

Reservation deposit: to secure your booking online, by e-mail or telephone, it is necessary to pay a deposit amounting to 10% of the total room cost for your chosen dates. This can be done using our secure online booking process; each page containing personal information is encrypted.

Cancellations: if you need to cancel your booking and do so more than 5 days before your planned arrival date there will be no charge i.e. the deposit will be refunded. 

For bookings over the Christmas/New Year season a deposit of 50% is required. This is refundable (less 500 dh) if more than 3 months notice of cancellation is given but is forfeited if less than 3 months notice is given.  

New Year’s Eve: those making bookings with the hotel at this time (for the ‘Réveillon de la St Sylvestre’) should be aware that they will be required to include the hotel’s New Year's Eve party in their arrangements. This special gala event includes welcome cocktails, a six course Moroccan menu and a programme of entertainment featuring Moroccan dancers and musicians as well as a DJ playing music for dancing into the small hours. The evening is open to outside diners as well as residents. 

Payments by credit card 

The following general conditions of sale govern all transactions made on the website of Les Borjs de la Kasbah, a trading name of BMJ Investissement SARL. 

The following terms are intended to define the rights and obligations of the parties concerned with sales of accommodation by BMJ Investissement SARL, trading as Les Borjs de la Kasbah, via the payment platform of Maroc Telecommerce SA. To pay for your booking by credit card you may choose a means of payment from among those offered by Les Borjs of the Kasbah and displayed on the purchase order form (Visa, MasterCard, MasterCard or CMI). In this case, the transaction to debit your account is made on the day following the date of booking confirmation.  

Your credit card payment is facilitated by Maroc Telecommerce which provides a completely secure encrypted payment service. By completing the booking form and providing card details the purchaser confers upon BMJ Investissement the right to apply the method of payment chosen by him. In the event of payment by credit card, the provisions relating to fraudulent use of the means of payment provided for in agreements entered into between the consumer and the transmitter and between BMJ investissement SARL and its bank card apply. 

The card details recorded by Maroc Telecommerce S.A. on the MarocTelecommerce platform for credit of the BMJ Investissement account constitute proof of the authenticity of all financial transactions between the Purchaser and BMJ Investissement SARL.

 

1.    Préambule
Les conditions générales de vente suivantes régissent l'ensemble des transactions établies sur le catalogue web de BMJ investissement SARL. Toute commande passée sur ce site suppose du client son acceptation inconditionnelle et irrévocable de ces conditions.

2.    Objet 
Le présent contrat est un contrat à distance qui a pour objet de définir les droits et obligations des parties dans le cadre de la vente des produits de la société BMJ investissement SARL, sur Internet, par l’intermédiaire de la plate-forme e.

3.    Mode de paiement 

Pour régler votre commande, vous choisissez le moyen de paiement parmi ceux proposés par BMJ investissement SARL au niveau de la page de paiement. 

Dans ce cas, la remise de la transaction pour débit de votre compte est effectuée dans la journée qui suit la date de la confirmation de livraison. 

Vos paiements Multi-canaux sont sécurisés par le Centre Monétique Interbancaire (CMI) qui offre un service de paiement entièrement sécurisé. 

Le Consommateur garantit la Société BMJ investissement SARL qu’il dispose des autorisations éventuellement nécessaires pour utiliser le mode de paiement choisi par lui, lors de la validation du Bon de commande.

En cas de paiement par carte bancaire, les dispositions relatives à l’utilisation frauduleuse du moyen de paiement prévues dans les conventions conclues entre le Consommateur et l’émetteur de la carte entre la Société BMJ investissement SARL et son établissement bancaire s’appliquent.

4.    Preuve des transactions payés par carte bancaire 

Les données enregistrées par le CMI sur la plate-forme de paiement Multi-canal pour le compte de BMJ investissement SARL constituent la preuve de l’ensemble des transactions commerciales passées entre vous et la société BMJ investissement SARL.