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A luxury boutique hotel in the heart of ancient Marrakech

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Customer Testimonials

Read some of the things our recent guests have had to say about their stay...

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  • August 2011

    A beautiful place to stay
    "... The outstanding feature of the hotel was the quality and friendliness of the service. Nothing was too much trouble and extra touches included providing a bucket of ice for our own wine we had bought and agreeing to provide evening meal service later than usual. All the staff were warm and helpful and this created an important atmosphere of welcome and relaxation. The rooms were beautiful although a slight disappointment was one having only a shower and no bath but the outlook from the bay window was very appealing. Air conditioning was an important reliable feature of the rooms given the 40 degree heat!!. Touches like arrranging flower petals on the bed and artfully folding nightware were also very good. Breakfast was vegetarian and very good quality although some things run out (pastries) if you eat later, as we did on one morning. My family very much enjoyed the 'spa and pool' day too which was relaxing in such a peaceful environment. We would thoroughly recommend the hotel for all the above positive reasons and also as it is so central to Marrakesh yet is so peaceful and beautiful. It is only a 15 minute walk to the square not 25 as reported elswehere. We would have stayed longer had we been able to! ..."

  • July 2011

    “Faultless”
    "... We've just returned from four nights at BK and it is probably the best hotel I've ever stayed in. From the smooth airport pick up, to the welcoming reception, the clean, spacious room (we had a standard room), the beautiful building and grounds, and the outstanding service from all staff - I'm not sure there is anything I could fault here. Breakfast was varied and tasty - thoroughly recommend the homemade yogurt and orange juice! Snacks available from the poolside bar were appetizing and portion size was generous. Dinner was superb - in fact, probably the best meals we had in Marrakesh were at the hotel! Tagine, harira, cous cous - all recommended. The spa was lovely. Small but perfectly serviceable. My partner and I both had a hammam, as well as a whole body massage and a foot massage, respectively. Swimming pool area was always clean (in fact, whole hotel was always clean!) and such a treat after the heat of the day! It's a 15/20 minute walk to the main square, but an ideal way to see everyday life in Marrakesh. 15 minutes to Badi Palace and only 10 minutes to the Saadian Tombs. I wouldn't hesitate to recommend the hotel to anyone and everyone! ..."

  • June 2011

    “A wonderful oasis. We'll definitely be going back”
    "... This hotel was small but delightful. All the staff took time to attend to your needs without going overboard and could not have been more friendly and attentive. For a small hotel the facilities were excellent, including use of a computer to check your emails which was free. A lovely pool was reasonably sized with loungers and small patio bar. The rooms were beautiful and exceptionally clean, lovely thick towels and bathrobes. The restaurant was in a lovely courtyard and served continental breakfast which was quite extensive. The menu for the evening was exceptional with classic Moroccan dishes and lovely French cuisine. An organised Moroccan themed evening was great value, again great food and good entertainment. The Spa and Hamman was a truly great experience; I went with my 3 sisters and we did not want to leave. The hotel was about a 15 minute walk from the main square which was great as you were away from the hectic goings on but close enough if you wanted to visit. The hotel can organise some good excursions and the staff were helpful in suggesting which ones to take given the length of our stay. If you are looking to buy Argan Oil you would be better buying in the hotel as it is 100% authentic and cheaper than buying second rate oil in the souks or pharmacy. The thing to watch is the guides on town visits as they tend to stop at various shops etc which are not always the ones you want to go to - be forceful and only go where you want to go. Overall?Fantastic! ..."

  • May 2011

    A Letter to BK's Owners
    "... My husband and I have just returned from a week's stay at your hotel. It is very rare for us to be moved to write a review for any place we visit, but this time we really wish to as a testimonial to you and to your staff. I am sure that the purchase, creation, building, opening and running of the hotel was, and still is, a labour of love. It was clear, from the minute we stepped into the building, that your vision and passion are everywhere. I was already eagerly anticipating our stay after looking at your website in some detail but once we arrived the promise glimpsed from the web (and from the glowing reviews on Tripadvisor) was more than justified. We were assigned room 107 (a Suite) which is perfectly proportioned and over our week's stay it was a pleasure to wake up to such a large, airy room. The fact that we had two comfortable chairs and a coffee table just outside where we could smoke and read in privacy just made it better. As for the hotel itself, it was perfection. Everywhere we looked the care and handywork of your builders and craftsmen is plain to see. The decorations are pitched perfectly and the "summer living room" on the patio became our favourite haunt after dinner and even for short naps during the day. But, as you well know, since you are tourism professionals, the beauty of surroundings, quality of building work and outward care of a building is not everything; the staff of any establishment is as much a part of the success or failure of any venture as the physical side of things. And in this, your team at Les Borjs is by far (and, I assure you, we travel a lot) the nicest, most competent and welcoming we have ever met. Every one, from our chambermaid with her thoughtful daily arrangement of roses, to the Maitre D', the lovely girls in the restaurant and the pool area, the Hamman ladies, your administrator (who replied promptly to all my emails before the visit full of suggestions), the cookery class (yes, we really enjoyed that too!), everything was done effortlessly and in the most comfortable way for us. I am sorry that I don't remember their names, but I'm sure you know them all. All our friends in London and Madrid now have your hotel on their lists of places to stay, a cocoon away from the bustle and fun of Marrakesh and the most delightful and restful week ever. I don't know when we will be able to return to Marrakesh, but Les Borjs will be our only option. Best regards Beatriz (Manjon) Shapiro ..."

  • April 2011

    “Sublime tranquillity a few feet from the hustle and bustle of the city”
    "... We had a wonderful stay at this hotel - the place itself is absolute perfection and the attention to detail and thoughtfulness of the staff made our stay extra special. Staying at the hotel was a real treat and we wouldn't hesitate to recommend it to anyone wanting a bolt-hole from the madness of Marrakech outside the hotel walls. Simply wonderful! ..."

  • March 2011

    “an oasis of peace”
    "... This is a beautiful hotel, created from a riad and several old houses which blend to make a luxury hotel with the rooms looking onto courtyards full of flowers, orange trees and fountains. All the rooms are different - our party of 8 ladies took the 4 twin bedded rooms, two being Standard rooms and two Suites. There really wasn't much difference in them - the Suites being a little bigger - but they were all furnished well, with easy chairs, comfortable beds, large wardrobes, with rugs, cushions and walls in soft earth colours.The bathrooms were very large, and had full length aths with shower, separate shower cubicle, and some had double washbasins too. They were all spotlessly clean. The hotel staff was one of the best things about the hotel. All spoke perfect English and nothing was too much trouble for them. They were obviously proud of their hotel, and genuinely seemed to enjoy their work, always smiling, and very helpful. The hotel is within the walled Kasbah, but a 20 min walk from the main square. We never felt threatened when walking and taxis were easy to find if you didn't fancy the trek. We also walked to the Saadian tombs, Badia and Bahia palaces, and the souk. The city is exciting , colourful and frenetic- it was a delight to return to the peace quiet and comfort of the Borjs. It also has a swimming pool, great to cool down in. The breakfasts were excellent- great choice of fruits, cheese breads, and freshly squeezed orange juice which was wonderful and eggs cooked to order. We ate in twice in the evening, as there are no restaurants close- the only negative feature of the hotel.The food was good, not exceptional, but about the same price as the central restaurants If I return to Marrakech I will definitely return to the Borjs- it is lovely! ..."

  • March 2011

    A visitor from Ramsgate, Kent
    "... “Best hotel we have ever stayed in” From the warm welcome with mint tea & pastries to the lovely room, fabulous food, great pool & spa, traditional decor with modern comfort & really lovely staff - everything was perfect. About 15 minute stroll to main square but worth it for the peace & quiet. BK is like an oasis in the madness of Marrakech. The only sounds are the tinkling of the fountain in the main courtyard & birdsong. Absolutely loved it. Ate in the restaurant nearly every night as food was so good & reasonably priced. ..."

  • November 2010

    Amazing riad - service, food, cleanliness could not be bettered.
    "... My friend and I (mature ladies!) stayed here for 4 nights in a superb twin room overlooking the central courtyard. We loved the rose petals on the bed and in the bathroom - we commented that this would be an ideal honeymoon hotel! Once inside the riad it was hard to believe we were in the bustling city of Marrakech as the only sound was from the birds! Nothing was too much trouble for the staff - Mohammed on reception booked taxis, had money changed and organised a trip into the Atlas mountains which suited our needs better than the standard trips. Fatima in the restaurant was friendly and welcoming. The staff in the spa were excellent - I would recommend the hammam, it's a very special expereince! I would recommend the hotel to anyone visiting Marrakech - it is a little way from the centre but we found this a bonus as it was so peaceful. ..."

  • November 2010

    Perfection
    "... Stayed with my girlfriend at Les Borjs for 3 nights. The hotel was absolutely gorgeous down to the smallest detail. The hotel is truly an oasis of peace and quiet in the middle of hectic and overwhelming Marrakech. The interior courtyards were very impressive, with fountains, palms, and beautiful tiling all around. The room was very comfortable and the staff even spread roses around our bed and bathroom for our welcome. Excellent value for the money. The breakfasts were also very tasty. The only drawback is its location. It's about a 20 minute walk to the main square, the Jemma el Fna, through narrow streets where cars and motorbikes barely miss you as they buzz by. I would recommend making a right as you go out of the hotel and walking on the main road along the kasbah walls. ..."

  • November 2010

    Wonderful Holiday
    "... We have just returned from a wonderful week at Les Borjs de la Kasbah. From the minute we arrived we were treated like royalty! Every member of staff (from cooks to porters, cleaners to restaurant and reception staff) gave us the utmost help and courtesy. We enjoyed fantastic food in the restaurant (starting each day with a sumptuous breakfast) and a relaxing time in the hammam. Hotel organised various trips out (very good and a little cheaper than our holiday company's) and nothing was too much trouble. The setting is great but is about 15 minutes walk from the main square. We would love to go back and would recommend this hotel to anyone. ..."

  • October 2010

    “Excellent treat
    "... We really enjoyed Marrakech and Les Borjs is truly an 'oasis' of luxury and peace in this interesting and bustling city. Rooms are lovely and look out over the courtyard, pool is heated while lunch, loungers and drinks are available at the pool bar. Would have liked to have had more time to try the Hamman, but hope to return soon. Helpful 'Concierge' service from Mohammed at the front desk and friendly service at the bar and restaurant from Fatima - thank you. You can walk to the centre of Marrakech and the sights from the hotel. The food in the restaurant is delicious, with extra 'amuse bouche' courses served before starter and desert; reasonably priced and served in the atmospheric dining room. Breakfast was the full works with French and Morrocan pastries, fresh fruit, cereal, eggs and hot special. ..."

  • September 2010

    Perfect
    "... We just loved this place, 5 houses knocked into one. From the outside it looks like nothing but, inside, is beautiful and serene. Good sunbathing midday by lovely pool. Would recommend to anyone - I would be very surpised if anyone could be disappointed by this lovely hotel. 15 rooms I think which was a good size. ..."

  • September 2010

    A little bit of paradise
    "... From the moment we walked into reception and were ushered through to the courtyard we felt serene. An amazing city and we're so glad we stayed at Les Borjs de la Kasbah. Staff were lovely and so helpful. Felt safe walking home late at night. Have classed this as one of our top holidays. We ate on the main square Djemaa-el-Fna - the meal was delicious and cheap. We also ate in the new town at independent French and Italian restaurants which were excellent. Spent a week and came back refreshed. ..."

  • September 2010

    Excellent adventure at Les Borjs de la Kasbah
    "... Just returned from a wonderful trip to Marrakech, staying at the Borjs de la Kasbah - probably the best idea I've had. Great riad in both location and the quality of service they provide, giving you excellent meals, a good sized pool for relaxing in or by (some people from other hotels paid for meals so they could use it). The single room is roughly equivalent in size to a city hotel but with nice, Moroccan styling and superb air conditioning (necessary in 40 odd degree heat of August). Also there were nice touches such as rose petals on the bed on arrival, the well stocked mini-bar and the bathrobe for the spa treatments. The meals on offer were excellent 3 course meals or the option of a la carte dining if you preferred, being half-board I was given a meal of the day menu with two options each for starter, main course and desserts. Breakfast comprised Moroccan pancakes, crepes, croissants, etc... but the best meal was during the Moroccan evening where dancers and musicians played while you were served a set Moroccan themed meal - an excellent occasion. I also took a couple of the excursions using the Borjs minibus, which despite the heat was largely comfortable and Abdul the driver was extremely good and informative - speaking French and English. The trips to Ouarzazate / Ait Benhaddou (where Lawrence of Arabia was filmed) and Cascades d'Ouzoud (waterfalls) were fantastic - if a little expensive for one person - check to see if anyone else would like to go so you spread the cost. Marrakech itself is a little crazy and hectic at times, but the hotel is like a oasis of calm, very quiet, with excellent and attentive staff who litterally cannot do enough for you. I would definitely recommend this hotel as the best value in Marrakech and plan to use it again someday. I really cannot stress how good my experience of the Borjs de la Kasbah was and it made the holiday great. ..."

  • August 2010

    The full Marrakech experience in wonderful surroundings
    "... We've just arrived home after staying at Les Borjs de la Kasbah. We went to Marrakesh to celebrate our wedding anniversary and usually stay at 5* corporate hotels. However, we had a certain search criteria and Les Borjs looked like the closet to our match. We were so pleased with our choice, It was such a wonderful experience, the staff were incredibly helpful throughout the hotel. Our room was lovely, and much bigger that I was anticipating. We ate in the restaurant a couple of times and the food was fantastic. Another comment I read on here was that the pool can be become very busy, which we noticed on a couple of days. However, we also had a couple of days were there weren't many people around the pool at all. I thought that this hotel was fantastically located for the main square and once inside it was incredibly relaxing and quiet. We had both enjoyed a Hamman on our last day which was another fantastic experience the hotel provided. ..."

  • August 2010

    Relaxing Hotel in a Diverse City
    "... While Marrakesh may not be to all tastes, this hotel provides immaculate, high standard accommodation for excellent value. The entrance from the access road outside is understated but, beyond the doors, the hotel is a quiet haven, perfect for couples. There are only 18 rooms arranged round a small series of pretty courtyards and ours was immaculate, comfortable and spacious with a well appointed bathroom. The breakfast buffet is more than passable with options of omelettes along with cereal, fruit, pastries etc and the poolside snack menu is ideal for a daytime option. The local food served in the evening is a little pricier than restaurants in the main square but is of an excellent standard. The small pool area has excellent quality sunbeds and is immaculately clean with first class shower and changing areas. The spa is well appointed and good value with an excellent range of treatments available to enjoy and a 20% discount voucher is given to all guests. The staff are friendly, helpful and always on hand without being obtrusive and clearly take a great pride in the property and their service. Only slight downside of the hotel is its position, a 15 minute walk from the main square in the medina through some backstreets or a taxi ride from the modern city but this was not a major issue for us and, overall, I cannot commend the place highly enough. ..."

  • July 2010

    Loved it!
    "... Marrakesh exceeded my expectations as a short break destination. It’s colourful and vibrant with a wonderful balance between the modern and the historic. Les Borjs de la Kasbah is as good as everyone says in terms of its location, accomodation/facilities and service. Well recommended and I look forward to going back! P.S My other half loved it too and he’s a tad fussy, lol! ..."

  • July 2010

    Lovely Riad in the Chaos of Marrakesh
    "... This is a gorgeous hotel in the middle of the craziness that is Marrakesh. The rooms are well appointed with air conditioning for the summer or heating, as we needed in the middle of winter! Rose petals on the bed everyday were a lovely touch. The pool is lovely to relax by after a day wandering around Marrakesh. The hammam and massage were good too. Had dinner there a couple of times, which was good but by far the best was the mint tea and little moroccan cakes and biscuits that we had at least once a day in the relaxed bar whilst we were there. The staff are great, all of them were extremely helpful and it was interesting to talk to Francoise about the environmental practices that they try to employ at the hotel. Whilst I was happy enough to leave Marrakesh, I didn't want to leave this hotel! ..."

  • June 2010

    An oasis in the crazy Kasbah!
    "... My wife and I stayed here for 4 nights to roughly coincide with my birthday. From the moment we arrived at reception the welcome was warm and friendly - as was the complimentary mint tea! We had booked a superior room which was pretty large, very comfortable and well appointed (and on special offer at 4 nights for the price of 3!) . We tended to do our sight-seeing in the mornings & get back to the hotel late afternoon to relax by the pool or in our room before having an aperitif in the courtyard before dinner. One day my wife and I had Hamman treatments which were very relaxing and excellent value for money. The buffet breakfasts in the hotel although not abundent were excellent - including the made to order pancakes cooked before you! We visited many of the sights both in the Medina and in the New City and overall had a fabulous time and found eveybody to be very friendly. One of the better places we found for shopping as an alternative to the main souks was the Artisan Centre on Rue Mohammed 5 which is a co-op and haggle-free zone! The Main Square at night time is a crazy place & you need to have your wits about you, but we never felt threatened despite walking wherever we could rather than taking taxis. We would recommend Marrakech and more importantly Les Borjs des La Kasbah without hesitation, and would specifically mention a number of their excellent staff who made our visit a bit more special - Mustapha in the Bar; Fatima at breakfast (plus the pancake lady!); Nadia at reception; Assiza in the spa/hammam; Mounia at the pool bar and last, but not least, Mr Tayeb, the manager who gave us a lift one day to Jardins Majorelle when he thought the taxi driver was asking too high a fare! ..."

  • June 2010

    Great venue and retreat
    "... Great place to be if you want to be near to the Djemaa el Fna but far enough away. Not too much to see nearby and if you want to eat out you are a cab ride away from anywhere decent. Eating in the hotel is very good, great setting and the meal with local entertainment should not be missed...The staff are fantastic and their recommendations are solid gold. ..."

  • May 2010

    A riad for relaxing
    "... Stayed here for 5 nights in early May and we were very pleased with our choice. It's not really a Riad, which tends to have only a few rooms and limited facilities, it's technically a hotel since it has many more facilities, such as a nice swimming pool, spa, full service restaurant and bar and an internet room, which you might not find in a normal Riad, but is still relatively small, so still feels quite personal. In terms of decor and ambiance, I'd describe it as comfortable and pretty rather than seriously upscale and luxurious. We visited plusher place like Villa Flores and Jardins de la Koutarbia, which are maybe more at the luxury end. However, this is no bad reflection on the Borjs as the decor is tastefully done, but it is more of a 'kick your shoes off' style ambiance which we much preferred. It is, as others have pointed out, a very pleasant haven to retire to after a day in the madness of Marrakesh Medina. There are two main courtyard areas, the one at the back being home to a pleasant swimming pool with a small cafe for lunch and drinks, plus the spa and hammam. The front courtyard, with fountain, is classic Riad and a lovely place to sit with an early evening glass of wine and includes a Majlis style sitting area at one end and a library/enclosed sitting room opposite. The restaurant and separate bar are also situated off this courtyard. We opted for a suite (303) which was situated away from the main courtyard and found this to be very comfortable, spacious (though I suspect the standard rooms are quite modestly sized) and surprisingly quiet, with the morning birdsong the only thing likely to interrupt your sleep. Importantly, there isn't a mosque within near earshot so you won't be disturbed by a 5am morning call to prayer amplified through speakers, which we came across in other riads/hotels. Food is pretty good quality, not haute cuisine, but nicely prepared and tasty. In a city where hygiene is a consideration, the kitchen can be viewed through a large glass window, which is re-assuring. Breakfasts were the standard fare of fruit, yoghourt, pastries, Morrocan pancakes and eggs any way, but most if not all were home made (including all the pastries and even the chocolates after dinner). We can vouch for there being some skill in the kitchen because we took advantage of a cooking course where, with the chef's help, we prepared our own lunch of Moroccan Salad and Chicken Tagine with preserved lemons. This was a fun and informative morning and thanks are due to the friendly and helpful chef for being patient with us. It's a good point in this review to make a mention about the staff generally. In addition to our chef, all the staff were friendly, helpful and pleasant to deal with. It was one of the things that made the stay so relaxing, and so was much appreciated. ..."

  • May 2010

    Perfect riad for your stay
    "... Nadia welcomed me with a smile and I was offered a mint tea with cakes when I arrived; my room was spotless, I found that it was very convenient to have a restaurant, pool, Spa, Internet cafe on site. Prices were very reasonable. Breakfast is great. Location is really good, 15mn walk from the main square. They also had a Moroccan evening just before I left with dancers, musicians, etc. A perfect spot for your holidays. Another plus for me: i was able to have a Moroccan cuisine course with the chef; being a food lover, I thought that was a really nice touch. ..."

  • August 2009

    Mr Taylor
    "... We stayed in Les Borjs for five nights (for the price of four) in August. It is a beautiful boutique Riad. We had read about it following a review in the Observer which noted that the owners had used local Moroccan artisans to convert the Riad, that the staff are paid double the minimum wage and that local herbs and lotions are used in bathrooms etc. The Riad is a haven of peace and tranquility in this wonderful, mad city. The staff are so attentive and helpful. The Hamman and massage facility is great. The pool was a blessing in the August heat. The only thing to consider is the 15 minute walk to the main square, but you get to see some crazy Marrakech sites during this walk. All in all, a completely wonderful place which we would definitely go back to. ..."

  • July 2009

    Mrs Brown
    "... We arrived having spent time at 2 other Riads in Marrakech and the Borjs de la Kasbah really stood out as a special place to stay. The hotel is not a Riad as such (which means there are more than 6 rooms) but a slightly larger property which means great service and better amenities. We were impressed by the beautiful pool as very few hotels in the medina have a proper pool; we also loved the hammam and spa area. The patios, library and lounge area add to the range of spaces to relax in. Our room was large and beautifully decorated with great aircon (not always easy to find but essential in July) and seating area and lovely argan oil toiletries in the bathroom. The property has been fabulously well renovated and feels both modern and very traditional - it is how I imagine staying in a converted palace would feel. We really loved this place and would definitely come back. ..."

  • May 2009

    Miss Williams
    "... A fabulous antidote to the madness of Marrakech. We stayed in 3 Riads (incl Kasbah Bab Ourika in Atlas foothills & Villa d'Lo in Essaouira) during a 2 week stay in Morocco and this topped them all. No mean feat as they were all lovely. The best things about this Riad are the large rooms, spacious bathroom, the serene courtyard, a refreshing pool with comfy sunbeds, delicious food and friendly & approachable staff. Book this - you won't regret it. ..."

  • March 2009

    Miss Davies
    "... We spent four nights at Les Borjs de la Kasbah in early March 09. We had booked a premium room and, although we didn't see the standard rooms, we were more than pleased with the room. It was lovely and warm, the bathroom had a heated towel rail which was a bit of a luxury for the cool mornings and evenings. The bed was huge and really comfortable, the service was first class and all staff were very attentive and courteous. The bathroom was huge, and the towels really fluffy. The two bathmats (one for the shower, one for the bath) were gorgeous - heavy and thick! There weren't many guests most of the time and even when the hotel was full on a couple of nights, it was still tranquil and we hardly saw anyone. The buffet breakfast was more than sufficient (cereals, croissant, freshly cooked pancakes, fruit, toast, eggs cooked in whatever style you wanted, plus freshly squeezed orange juice). We ate a good breakfast and then didn't need to eat again until the evening ..."

  • January 2009

    Fantastic boutique hotel
    "... I travel a lot with work and have stayed in 5 star hotels all over the world, but this was one of the best hotel experiences I have ever had. The hotel has been beautifully constructed using local artisans to highlight Moroccan design. The hotel location is near to major attractions, yet tucked away off the busy streets and is therefore really quiet. The pool area is a real sun trap and the high walls keep out any wind. The staff were very friendly and helpful, the food and wine was excellent (both Moroccan). Will definitely return. ..."

  • November -0001

    A visitor from Didcot, Oxfordshire
    "... “Sublime tranquility a few feet from the hustle and bustle of the city” We had a wonderful stay at this hotel - the hotel itself is absolute perfection and the attention to detail and thoughfulness of the staff made our stay extra special. Staying at the hotel was a real treat and we wouldn't hesitate to recommend it to anyone wanting a bolt-hole from the madness of Marrakech outside the hotel walls. Simply wonderful! ..."